Privacy Policy
Last Updated: May 25, 2025
FWRD Knowledge LLC (“FWRD,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our AI tutor website and related services (the “Services”). Please read this policy carefully. By using our Services, you consent to the practices described below.
1. Information We Collect
We may collect the following types of information when you interact with our Services:
- Personal Information: Name, email address, contact details, and any other information you provide when registering, subscribing, or communicating with us.
- Usage Data: Information about your interactions with the website, such as pages viewed, links clicked, session duration, and learning activity.
- Device and Technical Data: Information about your device, browser type, operating system, IP address, and cookies or similar tracking technologies.
- User-Generated Content: Content you submit or create while using our AI tutor, including messages, assignments, or feedback, which may be used to improve our AI models and personalize your learning experience.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our AI tutor Services, including personalization and adaptive learning.
- Facilitate account creation, authentication, and user support.
- Monitor, analyze, and enhance the quality and effectiveness of our Services and AI systems.
- Communicate with you regarding updates, support, or relevant information about your use of the Services.
- Comply with legal obligations and protect the safety and integrity of our users and platform.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Service Providers: Trusted third parties who assist us in delivering our Services (e.g., hosting, analytics, customer support), bound by confidentiality agreements.
- With Your Consent: When you request or authorize us to share your information.
- Legal Requirements: If required by law, regulation, or legal process, or to protect our rights, users, or the public.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and support essential site functions. You can manage your cookie preferences through your browser settings or our Cookie Policy.
5. International Data Transfers
Your data may be processed and stored in countries outside your own. We take appropriate measures to ensure your information is protected in accordance with applicable laws.
6. Data Security
We implement technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Access is limited to those with a business need and subject to confidentiality obligations.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. When no longer needed, your data is securely deleted or anonymized.
8. Your Rights and Choices
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Withdraw consent for data processing (where applicable)
- Object to or restrict certain uses of your data
- Request data portability
To exercise these rights, contact us at .
9. Children’s Privacy
Our Services are not intended for children under the age of 13 (or higher if required by local law). We do not knowingly collect personal information from children without appropriate parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our Services after changes means you accept the revised policy.
11. Contact Us
For questions or concerns about this Privacy Policy or your data, please contact us at:
By using FWRD’s AI tutor website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Start Learning Today
FWRD combines cutting-edge AI technology with proven educational strategies to deliver an interactive and personalized learning experience.
Hear from students who have successfully achieved their Google certifications with FWRD
"I had zero coding background, but this course broke down complex concepts in an accessible way. I’m now a junior ML engineering intern at a health-tech company, working on real-world AI use cases."
"Learning GCP tools and pipelines felt intimidating at first, but the hands-on labs gave me the confidence to apply for technical roles. I’m now supporting data pipeline operations for a logistics platform. "
"Transitioning from design to data felt like a leap — but with this course, I built a solid foundation in ML models and TensorFlow. I’ve since joined a startup as part of their AI product prototyping team."
"I never thought I could go from retail to tech, but this course opened that door. The focus on real GCP workflows helped me land an entry-level data engineering role at a cloud consultancy in Nairobi."